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FAQ

  • Q How do you guarantee the quality of your products?

    A 1. Our production staff are all experienced in plastic raw materials and chemicals with relevant professional background and have been engaged for more than three years.
    2. A professional online quality management system enables us to detect anomalies and resolve them at the first opportunity.
    3. All products are inspected prior to shipment.
  • Q Can I get a cheaper price if I order a large quantity?

    A If you order a large quantity, the discount would be possible based on the quantity you require.
  • Q How to pay? 

    A PI will be sent firstly after our aligned products specification. Payment by Paypal , T/T, Western Union,LC, are ok
  • Q What shipping methods are available?

    A UPS, DHL, FedEx, TNT express air, airline, truck, train and sea shipping.
  • Q What's the shipping method and shipping time?

    A The products could be shipped by Sea, by Air, and by Express. which methods to be used is based on the weight and size of the package, and with consideration of customer's requirements. by sea 20-30days; by air 5-8days; by express 3-5days.
  • Q Are you a trade company or a manufacturer?

    A We are specialized in the manufacture of halogen free flame retardants and their derivatives. OEM and ODM services are available. (You are always welcome to visit our factory and we will arrange to pick you up.)
Please contact us with any questions you may have by filling 
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CONTACT US

Address:Building A, No. 1, Nanxia
ng Branch Road, Huangpu District,
Guangzhou City, Guangdong Province
Email: info@yinyuanmaterial.com

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